We had fun at the April event and we hope you did as well. In case you missed it or want to catch a demo that really caught your eye, here is the video in the raw. Our video ninjas are creating the individual demos videos as we speak. Enjoy!Continue Reading
Great show yesterday and we hope you all enjoyed it! Here are some pics from our Twitter feed.
Meet Antony Brydon, CEO founder and CEO of Directly who will be pitching at our 4/24 event. True Ventures backed Directly helps you bypass inefficient customer service and go directly to the best experts in a company for help. Let’s see why Antony created this service:
“I worked for several years with customer service and call center startups that build the technology that drives you crazy by making it almost impossible to speak to someone smart and skilled. I even helped Sprint set their average hold times for broadband support at 11 minutes – yikes, I’m sorry!. When smart phones took off, I realized we finally had a platform to get around the bottleneck of the call center and connect customers directly to experts. “
Antony talks about how those experts are vetted:
“Experts authenticate company and industry experience via LinkedIn. Once they’re in the community and helping customers, they develop a reputation and helpful score based on how customers and other experts rank them. The best experts earn more tips and testimonials, the less helpful ones sink to the bottom and get limited interaction with customers.”
Even better, see Antony at our 4/24 event. Get your tickets here.